Workplace Communication

The modern workplace is a highly professionalized space that is characterized by greater diversity, and that requires enhanced skills related to team work, professional communication, and adherence to certain ethical standards. All of these go beyond standard definitions, and require the acquisition of specific skills that are not taught in colleges. The Workplace Communication Skills course is designed to address key competencies that are essential to survive and perform well in today’s corporate world. Young students seeking jobs in today’s world need an awareness of the cultural diversity of the workplace, the global work cultures, issues related to gender equity, and a basic sense of ethics and integrity. These are over and beyond other essential skills that include presentation skills, effective and appropriate use of email and social media, active participation in meetings and contribution to teams, team work, communication with peers, managers, customers, and clients, and over professional conduct. The Workplace Communication course is designed to address all of these topics, so that candidates can develop a higher level of self-awareness, and appropriate skills to adapt and perform effectively in the contemporary workplace.

The topics covered in this course:

• Professional conduct and communication in the modern workplace
• Non-verbal communication and human gestures
• Gender and diversity skills; global and cultural competence
• Workplace ethics