Workplace Communication

Educational Services for Outreach at Scale (ESOS)

August 2nd, 2021 to November 21st, 2021

Course Content Teaching Faculty Duration and Venue
Who Should Attend Course Fee and Certification How to Apply
Note Address For Communication

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click here to download the Schedule

Help-line Contacts

Instructions for Enrolling in the Course

Registration Closed List of participants

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Programme Overview

The modern workplace is a highly professionalized space that is characterized by greater diversity, and that requires enhanced skills related to team work, professional communication, and adherence to certain ethical standards. All of these go beyond standard definitions, and require the acquisition of specific skills that are not taught in colleges. The Workplace Communication Skills course is designed to address key competencies that are essential to survive and perform well in today’s corporate world. Young students seeking jobs in today’s world need an awareness of the cultural diversity of the workplace, the global work cultures, issues related to gender equity, and a basic sense of ethics and integrity. These are over and beyond other essential skills that include presentation skills, effective and appropriate use of email and social media, active participation in meetings and contribution to teams, team work, communication with peers, managers, customers, and clients, and over professional conduct. The Workplace Communication course is designed to address all of these topics, so that candidates can develop a higher level of self-awareness, and appropriate skills to adapt and perform effectively in the contemporary workplace.

Course content

The topics covered in this course:

  • Professional conduct and communication in the modern workplace
  • Non-verbal communication and human gestures
  • Gender and diversity skills; global and cultural competence
  • Workplace ethics

Teaching Faculty

Prof. Deepak B Phatak, Professor Emeritus, Dept. of CSE, IIT Bombay

Prof. D Parthasarathy, Dept. of Humanities and Social Sciences, IIT Bombay

Prof. Rajesh Zele, Department of Electrical Engineering, IIT Bombay

Prof. Virendra Sethi, Environmental Science and Engineering Department (ESED), IIT Bombay

Duration and Venue

Registration Opens

June 28, 2021

Registration Ends

August 15, 2021

Course Starts

August 2, 2021

Course Ends

November 21, 2021

Course Duration

4 weeks

This course will be conducted in a self-paced mode, i.e. all the lecture videos, slides, reading materials, activities, and graded assignments will be released when the course starts. This gives you the flexibility of progressing and completing the graded assignments at your own pace. However, one would need to complete them before the course ends.

Who Should Attend

Anyone who wishes to improve their skills for employment in the corporate world is welcome to attend.

Course Fee and Certification

The registration fee for the course is Rs. 450/-. However, register before 30 July 2021 for Rs. 400/- only to avail an early bird registration discount.

Important Payment Instruction:

Please note that the registration fee once paid is neither refundable nor adjustable under any circumstances.
While making a payment for the course,
(i) If you receive a transaction failure message and your amount is NOT debited, please pay again by logging in to IITBombayX-LAKSHYA programme( website.

(ii) If your amount is debited and you still receive a transaction failure message, please DO NOT make another payment. Send a mail to with cc to Eoutreach with a subject "Transaction failure but amount debited". Also, provide the transaction details in the mail. You will soon receive a reply from us on the same.

Honor Code e-Certificates will be issued on successful completion of the course based on the grading policy mentioned in the course. Please note that all e-certificates will be issued online after the course ends on 21 November 2021. No hard copies will be given.

How to Apply

Enrollment will be strictly online, and no other mode of application will be entertained. The online registration is available from 28 June 2021 till 15 August 2021.

Course registration steps for the IITBombayX-Lakshya portal: 

  • Once you select the course of your interest from the homepage. A page will open where Click on the link “Click here for registration form” to get enrolled for this course.
  • You will be prompted to enter your email address.
    1. If you have already registered in our earlier courses: Use your existing email id and password to get enrolled.
    2. If you are here for the first time: A form will open where you have to enter the OTP (received in the entered email), password and other required details and press SUBMIT button (for your account creation).
  • You will be routed to Registration form of this course and select your appropriate ‘Audience type’, (if not selected earlier) and Press on ‘Pay Now’ button.
  • Once the payment is successful , you will receive an automated email. Also, your name will be listed in the ‘List of Participants’ page in Course page.
  • Register on IITBombayX site ( using the same email id to access the course content (if already registered in IITBombayX site with same email, then you may skip this step).
  • You will be mapped in IITBombayX of this course within 2 to 3 working days.
  • You will be able to access the course in your IITBombayX dashboard after login.


The course content is released under Open Source License. All participants must agree that the content contributed by them in any form, (assignments, questions, etc.) would be released under Open Source Licence, by accepting the terms mentioned under ‘No Objection Certificate’. All contributors will be acknowledged.

Address For Communication

Dr. Kalpana Kannan
Project Coordinator, ESOS Project
Department of CSE, Kanwal Rekhi Building,
Indian Institute of Technology Bombay,
Mumbai - 400 076.
Tel.: +91 9833594905 (Mahendra)
Call us on: 022-2576 4989
Website -